Terms and Conditions

1. Introduction

Welcome to Swapnagruha.com, operated by Kongs Business Solutions Pvt. Ltd., headquartered at A-103, Trendset Rythme, Whitefields, Kondapur, Hyderabad, 500084. By accessing or using the platform, you agree to abide by these terms and conditions. If you disagree with any part, you must refrain from using the platform. For inquiries, please contact legal@swapnagruha.com.

These terms constitute a legally binding agreement between Swapnagruha and all users, ensuring a transparent and safe environment for listing and accessing real estate properties.

2. Definitions

  • User Types:
    o Subscribers/Advertisers: Registered users accessing free or paid services.
    o Browsers/Visitors: Users viewing public sections without registration.
  • Services: Tools for property listings, advanced CRM dashboards, and real estate searches.
  • Content: All data, media, and materials provided by users or Swapnagruha.

3. Usage Guidelines

Users must ensure:

  • Listings are accurate, authorized, and comply with applicable laws, including RERA and consumer protection regulations.
  • Property details (dimensions, pricing, legal disclosures) are complete and verifiable.

Swapnagruha serves as a neutral intermediary, not verifying ownership or legality unless explicitly stated.

4. Prohibited Activities

The following actions are strictly prohibited:

  • Using automated tools (e.g., bots, scrapers) to extract data.
  • Posting false, unlawful, or fraudulent content.
  • Circumventing security measures or misusing platform features.
  • Republishing content from Swapnagruha without written permission.

Violations may result in account termination and legal action.

5. Payments and Refunds

  • Services are prepaid, with payments made 100% in advance. Refunds are subject to Swapnagruha’s discretion.
  • Failed transactions will follow third-party payment gateway policies for reconciliation.

6. Termination and Amendments

Swapnagruha reserves the right to:

  • Terminate accounts or restrict access for violations.
  • Modify these terms at any time, effective upon posting.

Users are encouraged to review terms periodically for updates.

7. Grievance Redressal

Users can submit complaints through via legal@swapnagruha.com.

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