1. Introduction

This Privacy Policy explains how Kongs Business Solutions Pvt Ltd (“Company”, “we”, “us”, “our”) collects, uses, shares, and protects personal data when you use Swapnagruha (“Platform”). It should be read together with our Terms & Conditions, available at Terms & Conditions .

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2. Consent Notice under the DPDP Act, 2023

This consent notice is provided separately and is not part of the Terms & Conditions.

By registering an account, using the “Post Property Free” feature, submitting an inquiry form, or otherwise providing personal data on the Platform, you explicitly consent to Kongs Business Solutions Pvt Ltd (the “Data Fiduciary”) collecting and processing your personal data in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and rules thereunder.

You have the right to withdraw consent at any time by contacting privacy@swapnagruha.com . Withdrawal will not affect processing carried out before withdrawal.

3. Data We Collect

We collect the following categories of personal data:

4. Purpose of Collection

Your data will be processed strictly for the following purposes:

5. Data Sharing

Data may be shared with:

We ensure data is shared securely and only when necessary.

6. User Rights

As a Data Principal under the DPDP Act, you have the right to:

Requests can be submitted via privacy@swapnagruha.com . We will acknowledge and process requests within the timelines prescribed under the DPDP Act and rules thereunder.

7. Data Retention and Erasure

We retain personal data only as long as your account remains active or as necessary to fulfill the real estate matching service. If you delete your account or withdraw consent, all associated personal data will be permanently erased or anonymized within 30 days, unless retention is legally mandated under the Real Estate (Regulation and Development) Act (RERA) or tax regulations.

8. Security Measures

We employ advanced security protocols to protect user data. However, we are not liable for breaches caused by third-party attacks or negligence.

9. Cookies and Tracking

Cookies are used to:

Users can manage cookies through their browser settings.

10. Files Access

Files are usually downloaded and stored on the user’s device. Users are responsible for managing such files.

11. Policy Updates

This Privacy Policy is subject to updates. Changes will be communicated through the Platform, and users are encouraged to review the policy regularly.

12. Grievance Officer

For privacy-related complaints or to exercise your rights:

General privacy requests: privacy@swapnagruha.com 

13. Contact

For any questions regarding this Privacy Policy:

Kongs Business Solutions Pvt Ltd
Email: support@swapnagruha.com 
Website: www.swapnagruha.com